Delivery & Ordering

Yes. We deliver across England and Wales using our own dedicated fleet and drivers, ensuring safe handling and dependable service.

Yes. Delivery is included on regular stock orders. For customers who regularly place stock orders with us, we do not charge for one off special deliveries.

Yes. Coffins can typically be ready for collection within 48 hours of placing an order, subject to availability.

We will confirm your delivery date and provide an estimated time of arrival. Our vehicles are fitted with tracking systems, allowing us to provide updates on delivery progress where required.

Most stock orders are delivered within an industry-leading three to five working days. Our standard delivery time is three to four working days from order confirmation.

Expedited delivery may be available upon request, subject to production capacity and scheduling.

We do not operate a strict minimum order policy. However, we prefer to maintain your stock levels by prior arrangement when our vehicles are in your area. This ensures continuity of supply and enables us to include delivery at no additional charge.

Yes. Custom sizes and specialist requirements can be discussed with our team. Lead times will be confirmed based on specification and production scheduling.

Please contact our office with full details of the issue. If replacement is not possible, a full refund will be issued upon return of the item.

We continually invest in improving efficiency within our Ashbourne facility. Our biomass heating system utilises wood offcuts generated during production, reducing waste and supporting responsible energy use across the factory.

Yes. We regularly invest in new machinery and process improvements to enhance precision, efficiency and consistency across our product range.

Yes, custom sizes can be discussed with our team.